Thor Carbon Bike Tuning
Based in the Netherlands
Website: https://thorcarbon.com
If you have any questions about this policy or wish to exercise your data rights, please contact us at:
Email: info@thorcarbon.com
a. Information You Provide to Us
Name
Email address
Phone number (if provided)
Shipping/billing address (for purchases)
Account credentials (if you register via WooCommerce)
Any personal information shared in contact forms or messages
b. Automatically Collected Data
IP address
Browser and device type
Referring URLs
Date and time of access
Pages visited
Collected via:
Cookies and similar tracking technologies
Google Analytics 4 (G4A)
Server logs (via DigiWorks hosting)
c. Social Media Plugins and Embeds
Our website features content and plugins from:
YouTube
TikTok
These third parties may collect your data via embedded content or cookies when you interact with their services through our site.
We use your personal data to:
Provide and manage our services
Process and deliver e-commerce orders
Respond to inquiries and messages
Send administrative communications
Improve our website functionality and user experience
Monitor and analyze usage with Google Analytics
Ensure site security and performance
Comply with legal obligations
Under the GDPR, we rely on the following legal grounds:
Consent – For marketing emails, analytics, and social media embeds
Contract – When processing orders or providing services you request
Legal obligation – For complying with tax or legal requirements
Legitimate interests – For website performance, analytics, and customer support
We use cookies to:
Remember your preferences
Analyze website usage (via Google Analytics 4)
Enable embedded content (e.g., social media)
Your consent for cookies is managed through the Complianz cookie banner, which allows you to choose your preferences.
You can manage or withdraw your cookie consent at any time via the banner or your browser settings.
We only share your data with third parties when necessary, including:
Hosting provider: DigiWorks (Netherlands)
Payment processors: Mollie, Paypal
Analytics: Google Analytics 4
Embedded social platforms: Instagram, Facebook, YouTube, TikTok, LinkedIn
Shipping providers: MyParcel, PostNL, DHL, DPD
We ensure all third-party partners comply with GDPR or equivalent safeguards.
Some services (e.g., Google, Meta) may transfer data outside the EU/EEA. We ensure such transfers are protected through:
Standard Contractual Clauses (SCCs)
Data Processing Agreements
Other valid legal safeguards
We keep personal data only as long as necessary to fulfill the purposes outlined in this policy:
Contact form data: Until no longer needed
E-commerce orders: Retained as required for accounting or legal purposes
Registered accounts: Stored until you request deletion
You have the following rights:
Right to access – Request a copy of your data
Right to rectification – Correct inaccurate data
Right to erasure – Request deletion of your data (“right to be forgotten”)
Right to restrict processing – Limit how your data is used
Right to data portability
Right to object – Especially to direct marketing or profiling
Right to withdraw consent – At any time
To exercise these rights, contact us at: info@thorcarbon.com
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
We may update this policy from time to time. When we do, we’ll update the “last modified” date at the top. We recommend reviewing this page periodically.
If changes are significant, we may notify you via email or through our website.
